We are dedicated to providing you with the best possible care and service, and look forward to working together to achieve your goals in a timely manner.—Dr. Ramona Rolle-Berg and Dr. Renee Rolle-Whatley
We view your understanding of and comfort with the financial obligations of our services as an essential element of the care we provide.
Our Policies: If you have any questions, please feel free to discuss them with us.
Let’s begin our work together with a free consultation call (approximately 15-20 minutes) unless you’ve caught us out-and-about in the community. 832-789-1777 ext. 800 or 802.
Unless other arrangements have been made in advance, payment is as we’ve discussed via phone and is due before or at time of service. In cases of financial hardship, scholarships are available. We offer 60-minute, 90-minute or 120-minutes sessions with hourly fees as discussed during the consultation. Sessions lasting longer than 2 hours will be billed in half-hour increments. Phone/Video and in-person sessions are the same rate.
Most clients desire more than one session. Consider the three-session or five-session packages in light of your personal goals and our strategy to help you achieve them. Should you prefer that we come to you (e.g. your home, care facility, hospital room), a convenience fee of $50 will be added to the overall session fee to over to/from transportation time, transporting equipment (if necessary), and parking fee (if required).
We occasionally offer group sessions using Qigong and meditation as a basis for experiential opportunities of self-exploration and growth. Call us and we’ll develop a program that suits your group’s health and healing goals. Such sessions usually run four-to-six weeks, last 60-minutes and involve 5-10 people.
Payment Solutions: For your convenience, we accept debit or credit cards (Discover, VISA, Mastercard, and American Express) or a check on-site at the time of your visit. You may also pay with Paypal. For Paypal, we will send an invoice to your email address with a link to online checkout for payment. An additional charge of $25 will be levied for a returned check or insufficient funds.
***Limited Time Offer*** We can now offer you Paypal credit for 6 months: 0% APR for 6 months, $0 down, $0 fees, $99. minimum.
If you are unable to keep your appointment, please call by 5pm the day before to avoid being billed for your un-used session.
Insurance Reimbursement: Currently, we do not interact with insurance carriers. We can provide paid invoice for services rendered. Reimbursement, if any, is to be sought by you. While some states allow payment for Integrative Medicine services via a flexible or health savings spending account, we are not responsible for determining whether your insurance carrier or state allows such spending and will not be responsible for concerns regarding the use of such accounts for payment of services.
For all services rendered to minor clients, the adult accompanying the client is responsible for full payment at time of service.
New clients or those that are coming back after more than one year away: Please click, download and fill-out the Rolle Integrative Healing Solutions Informed Consent form. Sign and either scan and email to us: email@example.com or bring with you to your first in-person session.
To schedule a consultation and/or session: Set up a Consult/Session